[Resolved]  HDFC Bank — Delay in removal of lien

Address: 122011

Haryana vat was under consideration, and as a condition precedent to giving possession of the flat, mahindra lifespaces developers ltd (Mldl) asked us to obtain a fixed deposit of rs 4, 95, 100/-, specifically from hdfc bank limited bhikaji cama place new delhi creating lien in their favour to secure payment on the haryana vat issue. Mldl vide their email dated nov. 25, 2016 informed us that hvat liability as per the amnesty scheme is @1.05 % of the entire aggregate amount.
Mldl vide their email communication dated 03 may 2017 sought options from members on options up to 30 april 2017 for release of lien for us to draw excess amount in fixed deposit and unilaterally extended the date to 07 may 2017. Further email of mldl dated 18 may 2017; they advised members to deposit cheques in their accounts but mentioned nothing about release of lien on excess amount in fixed deposit.
Mldl vide their email dated 02 june 2017 informed that the process of removal of lien would be completed by 20 june 2017 and further they would inform us once confirmation is received from the bank.
Mldl sent email expressing delight in releasing lien and further a statement of funds which are reportedly paid as haryana vat and further lien towards future demand by govt. Of haryana, and balance to be released. On[protected], i visited the mldl j-702 in aura and met mr. Jitender who advised me to meet mr. Vikas singh br. Manager of hdfc bank b c place for removal of lien. I informed him that with effect from 1st july 2017 gst would apply and retaining further money is not correct. He was unable to answer satisfactorily.
On[protected], i sent an email giving details to vikas singh manager hdfc bank and met him on[protected] requesting for transfer of excess funds on removal of lien etc to my over draft account with hdfc bank. He informed that my name was not in the list sent to the bank by mldl. I was asked to come after 5th july 2017.
I had sent further email to mldl for removal of lien and on 6th july 2017 sent email to mr. Vikas singh negi hdfc bank bc place new delhi, requesting for transfer of excess money in my over draft account with hdfc bank global business park gurugram. Mr. Vikas singh hdfc bank manager curtly declined my request stating: “we have received the second list yesterday evening from mahindra. We will start the exercise in second list next week as we have still not through with the first list.”
Mldl should have asked buyers to give bank guarantee or create a lien on fixed deposit as per their format from any nationalised or scheduled bank in india. Instead, mldl insisted the flat buyers to take fixed deposit only in hdfc bank at bc place new delhi and lien on the fd, as a condition precedent to giving possession of the flat. This unlawful and unholy nexus between mldl & hdfc bank and deliberate delay in release of lien of f d which is stated to be up to rs 40 crore to their mutual advantages. This smacks of a scandal to deprive the helpless customers and needs to be investigated.
Kindly get the matter investigated.
Yours truly,
Dr. Mahinder singh
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Aug 11, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your fixed deposit details, complete address of the branch and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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