[Resolved]  HDFC Bank — demat account charges - refund the amount

Address: 600034
Website: www.hdfcbank.com

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 12 sept 2017 under the name of depository charges aug17.

Initially when i opened a salary account with that demat account also they forced us to open without intimating us that they are going to charge annual fees. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now. Even there is no message after the depository charges are applied to me through message or mail.

And after all we are working hard and earning money. Kindly suggest how do we proceed with the same to ensure that in future, no such issue is encountered.

Also, i request you to please refund the deducted amount to my salary account.

Demat id[protected]

Thanks and regards,
Shalini
Chennai
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Oct 17, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, account number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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