[Resolved] HDFC Bank — Demat closure

priyaarangan

from Chennai, Tamil Nadu

Jun 19, 2017

Address: 560100

Website: hdfcbank

Hi
I am having salary account with hdfc electronic city, bangalore branch. Without my knowledge, they have created an demat account along with salary account. Now they have charged 860 as a depositary charge for that. I called customer care and raised a complaint, but they are simply giving me the reasons not the solution. They have asked me to go to the bank directly for closure of demat so that i can get the refund. Even i walked to the nearest branch and submitted the letter, they failed to accept it and asked me to send a mail to [protected]@hdfcbank.com, but when i sent the mail, its not delivered since there is no email id existing. I don't know why the bank people is so irresponsible and cheating us by stealing our own money. I am going to transfer my salary account to other bank if this issue is not getting solved. Also i am going to suggest my company management and employees not to prefer hdfc account as a salary account.

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Jul 21, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Comments

Namasivayam Ammaiappan

from Chennai, Tamil Nadu

Jun 19, 2017

I am Namasivayam. I have no link with your bank. But I am receiving sms regularly informing that physical statement of account has not been sent as there is no transaction
My mobile number is [protected]
My email [protected]@gmail.com
Kindly clarify

sadhashiva

from Bengaluru, Karnataka

Dec 2, 2018

I have HDFC Demat account and never used it till now, submitted the closure form, now they asking to pay charges due to close

I have never used it and asking to charges. So i decided close my saving account as well please assist how do I need to close Demat account. Since already sent email to [protected]@hdfcbank.com with form.