[Resolved]  HDFC Bank — demat closure

Address: Kolkata, West Bengal

Hello,
I am having salary account with hdfc bank, central plaza branch. Without my knowledge, they have created an demat account and a share trading account along with salary account. I go to the bank directly for closure of demat so that i can get the refund. Even i walked to the central plaza branch and submitted the letter, they failed to accept it and asked me to send a mail to [protected]@hdfcbank.com, but when i sent the mail, its not delivered since there is no email id existing. I don't know why the bank people is so irresponsible and cheating us by stealing our own money.
Please go through my problem and give me a sweetable solution, otherwise i have to take another action.
Thanks & regards
Soumyaditya sarkar
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Mar 15, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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