[Resolved]  HDFC Bank — Depository charges

Address: Andhraprabdesh

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 17th june 2020 under the name of depository charges may-2019

Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

Please do the needful as earliest.
Was this information helpful?
No (0)
Yes (3)
Aug 10, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2020
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Nadia
HDFC Bank Customer Assistance
 
1 Comment

Comments

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the HDFCbank.
Kindly be informed that an amount of rs 580.00/- was deducted from my savings/salary account on 14th Jan 2021 under the name of depository charges Dec 20.
We are forced to open the demat account and mentioned like zero charges, but now this was very surprising to see the depository charges.
This is very disappointing. And I have never used the demat account. If I call the customer care they will not have any proper answers .
Please do the needful as ASAP.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information