[Resolved] HDFC Bank — depository charges deduction

Aradhana Patra

from Bengaluru, Karnataka

Aug 13, 2017

Website: HDFC bank

I'm aradhan. I had been charged rs. 885 for depository charges mentioning depository charges jul[protected] which i don't even know about. I haven't done any transaction of such amount on that day. I want my money back as soon as possible. This is not at all fair in deducting without the knowledge of the customer. I have attached the screenshot in this complaint. Please reply me or come back to me as soon as possible, mail me at [protected]@gmail.com.com.

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Sep 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, account/customer Id, charges and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Aug 17, 2017

Updated by Aradhana Patra I did what was asked me to do. I didn't get any reply or acknowledgement from [protected]@hdfc.com. Could you please be a bit more quick and approachable. I didn't like your service stall. I'm not atall satisfied. Just tell me if I'll get my money back or not.

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Comments

raj007kcr

from Bengaluru, Karnataka

Aug 14, 2017

Hi,
I find a deduction of Rs.885 from my account with subject of DEPOSITORY CHARGES JUL17 .
I dont appreciate any kind of transaction from my account, without prior information.
I would like to get a refund, if this was done by a mistake

Regards
Raj Krishna
[protected]

Aradhana Patra

from Bengaluru, Karnataka

Aug 17, 2017

I didn't get any response from [protected]@hdfc.com. It's really so bad to have such bad service.