[Resolved]  HDFC Bank — Did not receive my hdfc bank welcome kit

I opened my account going to the nearest hdfc bank they opened me a savings account and took and deposited 5000rs. They gave me account no and customer id orally. They said u will be getting ur welcome kit containing all like debit card pass book and checkbook ect.. After a week i again went to the bank saying der was no info abt anything so they said u have to log in to ur internet portal and apply from der u. When i open the internet portal of hdfc i dont find anything like applying for debit card or anything. Then they asked me to apply for a check book with that she said u will also get the card.. So on the internet portal i applied the checkbook.. And i got my checkbook delivered to my place by 3 to 4 days. Its been a month now der is no info abt my welcome kit and bank is also not responding they just have asked me to wait.. For the card ro come.. I dont knw how is this possible.
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Aug 15, 2020
Complaint marked as Resolved 
There was no particular call or mail . I directly got a message to my registered mobile no saying your debit card is dispatched .. Thank you
HDFC Bank customer support has been notified about the posted complaint.
 
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