[Resolved] HDFC Bank — did not received my refund of 6840/-

ChinmayDjoshi

from Pune, Maharashtra

Aug 16, 2017

Address: Pune, Maharashtra, 411038

Website: amazon.in

On 1st of aug i've made a transaction from amazon.in worth rs 6840. On the same day i had cancelled my order and got a confirmation mail as well as transaction id refund mail from amazon.in
Now on 12th aug when my statement generates i saw the same transaction on my card as active. I contacted the hdfc bank regarding the same. But they said no such such refund received from amazon. Then i called amazon people they said that refund is done.
Now i'm calling both amazon and hdfc people daily for the money and no reply from both side.
T

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Sep 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

HDFC Bank Customer Care's response Dear Customer,

Request you to write at [protected]@hdfcbank.com along with your account/card, transaction date/amount and registered contact details. Please mention Ref ID- TTU[protected] in the subject line for me to track your mail & assist you better.

-Bejoy
HDFC Bank Customer Assistance