[Resolved] HDFC Bank — didn't receive cash

Gaurav kumar Rana

from Perambalur, Tamil Nadu

Aug 26, 2017

Address: Chennai, Tamil Nadu, 600097

Website: Consumer complain

Hi,

During the cash withdrawal process, i don’t receive cash from the atm but my account is still debited for the amount.

I have also attached the image of message i got after withdrawal.

I don't know what shall i do so i am writing here. Hope that appropriate step will be taken.

Thanks
Gaurav rana
Rana. [protected]@gmail.com

+1 photos

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Sep 27, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your ATM details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance