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HDFC Bank — Didn't receive cashback

I purchased an ipad almost 4 months ago using my hdfc credit card opting for the 3000 rs cashback offer. The cashback was supposed to get credit within 120 days but it's been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.
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    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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