HDFC Bank — Digisave youth account welcome kit is not received

Address: MUMBAI

Website: hdfcbank.com

I have opened a digisave youth account on 24th june. Kyc was done on 25th june vi branch visit. It's 28th july. Till now i don't receive my welcome kit. There is no response over the phone. Automated voice is saying they are working with limited staff. So nobody is there to response the call. But the fact is that they are calling for taking a new credit card. So they are doing their sells. But don't want to satisfy a customer. Branch is saying that it is late due to covid. But every company is delivering there products. What is the problem of hdfcbank?? Email response is not satisfactory. Very pathetic service. If they don't deliver within 10days, i am going to close my account. Email reference id - hbl=[protected]