[Resolved]  HDFC Bank — disapproval of hdfc credit card without any specific reason

Address: Lucknow, Uttar Pradesh

My name is srimanta kumar dey, service in indian army posted in base hospital lucknow.
I have applied for a hdfc credit card (Application ref no..[protected]n3)
. I have submitted all the documents as per their requirement. My verification was also successful.
1st time i got a message..."dear applicant ur hdfc credit card application ref no.. Is approved."
2nd message i got..."we have completed processing ur hdfc credit card".
Few days later my aplication tracker shows.. Status..."disapproved".
And asking me for giving residence proof with self declaration.
So i again send my self declaration regarding my residential address, office address and my permanent address as per their given format with current residential proof (Serving certificate).

3rd time.. I got a message stating that we are in receipt o[censored]r reprocess request o[censored]r hdfc card and status will be communicated in seven working days.

After all this things they mail me... Stating.."we regret to inform you that we are unable to approve your application as it does not meet above mentioned internal criteria of the bank."
I have already given near about twenty days to fulfill their requirements. I waist money on it... Bank representative told there is no problem in my docouments, u must get card...
I cant understand where is the problem?
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Mar 17, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2018
HDFC Bank Customer Care's response
Dear Srimanta,

We have taken note of your comments expressed in your mail and you may look forward to receiving a response to your e-mail id within 03 working days. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

-Manoj
HDFC Bank Customer Assistance
Feb 14, 2018
Updated by srimantakumardey
Ok..I wish it should be a positive result...
Feb 17, 2018
Updated by srimantakumardey
Sir, HDFC bank does not provide me any specific reason of disapproval mf my credit card applic atin, they only say that I do nor fulfill their internal criteria. ..but I do all...

 
1 Comment

Comments

Same issue i am als facing. My hdfc credit card status was disapproved. My reference number is [protected]CZ. Please solve this

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