[Resolved]  HDFC Bank — disapproved application without valid reason.

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Please note that i applied for hdfc credit card and got reference no : [protected]o2. I got all verification done at my office. I got calls at office for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]o2 status disapproved who called us for credit card and we never gone to hdfc for the same. Executive called and we given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection. As per rbi guideline. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. Please provide reason or else i will file case in consumer court. Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response,
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Mar 16, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2018
HDFC Bank Customer Care's response
Hi Amit,

we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance
 
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