[Resolved] HDFC Bank — dispute-credit card

RahulRajan240785

from Delhi, Delhi

Oct 23, 2017

Address: New Delhi, Delhi, 110018

Website: na

Today i did a tatkal train booking by my hdfc credit card-[protected] however, transaction id got generated-[protected] but without passenger details.

My family needs to travel tomorrow but i have no confirmation, hdfc and irctc customer service are good for nothing. I didn't get any response.

Please help.

Rahul rajan
[protected]

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Nov 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2017

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Anay
HDFC Bank Customer Assistance