[Resolved]  HDFC Bank — dispute of wrongly authorising to fraud merchants for online transactions, even after not ready to reverse back payment.

Address: 122050

I ordered online goods to the site dhamaalshop.com on 11-april-2017 with using my hdfc credit card & merchant payment gateway (Hdfc) and the same were expected to be delivered at my given address, but i never received the same till date. But neither i got solution from "consumerhelpline.gov.in" nor from "hdfc bank". Please help me out to provide solution to refund back my non delivered product, as i was using hdfc bank credit card as well hdfc gateway & after there was immediately information given to national consumer helpline for this fraud website & fraud gateway which is provided by hdfc bank.
Where is my fault since i m getting mental & financial harrasment..??
Docket number:-
National consumer-237203, 294399
Hdfc bank -[protected].[protected].

Attached is the print screen & dispute form for your reference.
Even though i had already completed my payment to hdfc bank as per my billing cycle.
Communication mail with hdfc.
Kindly refund the total amount (5498) of this transaction asap.