[Resolved] HDFC Bank — disputed transaction

drswapnil rodge

from Gurgaon, Haryana

Feb 6, 2018

Address: New Delhi, Delhi, 110018

Respected sir/mam

On dated 29th jan 2018, i have book a ticket of journey from nagpur to nizamuddin on dated 04/03/2018 through irctc app. The rs. 4268.85 deducted from my credit card account but didn't get the tickets of above said journey/transaction.

Kindly refer the enclosed attachments and refund t he amount as soon as possible.

This is for your information and necessary action.

Best regards
Dr. Swapnil rodge

+3 photos

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Mar 22, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2018

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance