[Resolved] HDFC Bank — dropped the price of reward points without any prior information

hari_p

from Noida, Uttar Pradesh

Nov 6, 2017

Address: New Delhi, Delhi, 110008

Hdfc card i own have 8500 reward points which i can redeem in credit card cash. Earlier single reward point has value of 30 paisa.

It means if i redeem 8000 points i would get 2400 rupees. But they dropped their reward value to 20 paisa without any prior intimation.

Due to this i lost 800 rupee instantly, i was waiting to redeem since last 3 months.

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Dec 8, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance