[Resolved]  HDFC Bank — Duplicate ATM generated from bank side but still don't received

Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, I am a customer of HDFC Bank & my account number is [protected].Due to mistake i have lost my ATM card pin that is why i visit home branch of HDFC Bank NOIDA sector 12 that time applied in written for duplicate ATM pin after that as per the personal banker commitment they was saying you will be receive duplicate pin within 7 working days. After facing lot of problem from bank side finally we receive confirmation message for bank side that your duplicate pin has been dispatched via FIRST FLIGHT COURIER AWB Number B991Q9020206. But whenever checked the status of my courier on first flight courier website that time status showing courier received by Mr. SINGH but we did not received. After that again visit my HDFC BANK home branch NOIDA Sector 12 for the confirmation with personal banker they saying we also not received kindly again applied and wait. Its not any type of resolution & now fully frustrate. No one over there to coordinate with me. Kindly check & do the needful.
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Aug 14, 2020
Complaint marked as Resolved 
 
1 Comment

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Dear Vinod,

Apologies for the inconvenience caused. I request you to raise your query at [protected]@hdfcbank.com along with your account, consignment and contact details with reference ID- TTU[protected] in the subject line. Will take it up on priority.

- Anay
HDFC Bank customer assistance.

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