[Resolved]  HDFC Bank — ECS clearing matter

Address: Kuber Nagar ,Bodeli ...391135

I have taken auto loan from hdfc bank.
My amt of ecs is 5481 rs.
The date of ecs is date 5 of every month.
But unfortunately if you are unable to pay the loan on the same date they make the ecs transaction 4 to 5 times in a month
Result in increase of bounce charge

In three to four month i have bank balance with minus. Of rs nearly 5000
This amt is of only the abounce of ecs amt

Of once the ecs is bounce then whey are the bank is presenting chq again and again
They should call me and take my payment from me if i have failed to make payment at the time of ecs

Till date 5000 rs of chq bounce has been deducted from my ac
Plz provide me solution
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Aug 14, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2020
HDFC Bank Customer Care's response
Dear Customer,

We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/31ynLX5 with your Loan account, date & amount of debit of charge and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information

We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Anay
HDFC Bank Customer Assistance
 
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