[Resolved]  HDFC Bank — ecs presentation

Address: 560065

Hi,

I payed hdfc emi manually on 6th november. As the bank register ecs.
Below is the trasaction details.

Reference no jsbi[protected]
Transaction darte and time[protected]:44:34
Loan ac no 45304947
Emi amount 43775

The bank people called me and asked. I told i paid.

But next day, on 7th novermber, they presented an ecs again

07/11/2017 intercity ecs paid paid to hdfc bank limited:5609124:
Hdfc bank ltd refno:[protected]
Ref no :[protected]

The ecs was presented after paying also and more over there were insufficient funds.

Due to this, my home loan is not going to be sanctioned.
Please take necessary action

Please take necessary action.
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Jan 16, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2017
HDFC Bank Customer Care's response
Dear Customer,

We request you to share the copy of your repayment account statement on [protected]@hdfcbank.com from your registered email id for further investigation and resolution.

-Manoj
HDFC Bank Customer Assistance
 
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