[Resolved]  HDFC Bank — ecsrtnchg charges on educational loan

Sir,
Already i posted a complaint against hdfc education loan charges on Ecsrtnchg .that is rs 191 and again today i maintained my account balance.they will charge same on the rs.398 extra.what is this sir? In the covid-19 quarantine days.u doing like this.. iam very disappointed to this.already i applied a moratorium plan for the April 2020 to may 2020 .then why should u take my money fo April and cheaply using the charges for something..take it all sir.some people beg for money from others..in this covid-19 situation u people are very worst sir, i want my money in my account..my hdfc loan number is 36793727.please sir do something
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Aug 14, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 13, 2020
HDFC Bank Customer Care's response
Dear Customer,

We have checked your loan account and confirm that there are no ECS bounce charges levied in your loan account. Please take up the matter with your bank in which the charges has been levied.

-Nadia
HDFC Bank Customer Assistance
 
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