HDFC Bank — ecsrtnchg charges on educational loan

HDFC Bank — ecsrtnchg charges on educational loan

M Mahenth Iyyappan May 5, 2020

Sir, I have received message from bank that is April and may 2020 moratorium accepted.then why they hit my account and make ecs charges on it sir.its very bad to this covid-19 situation sir.iam very disappointed on this.they charges r.191 and again 398 rs debited in my account..what is this sir..i have planned moratorium and bank also accepted so refund my debited amount to my account.do not make any ecs charges on this sir.why they give moratorium plan and then also hit my account and make ecs charges..this is dissatisfied me sir . please needfull ..my Hdfc Loan number is 36793727 and debited account icici a/c[protected] +1 photos Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Verified Support May 08, 2020 HDFC Bank Customer Care's response Dear Customer, As per our records, there is no EMI bounce fee levied in your education loan account. Please take up the matter with ICICI Bank for the charges levied by them for further assistance. -Nadia HDFC Bank Customer Assistance May 09, 2020 Updated by Mahenth Iyyappan Iam one of the customer of icici bank and now i fully scared on this Bank for whether they debit my account balance or not. Because they unwantedly charged my account balance without my knowledge or permission through sms, mails and phone calls . I don't know why they charged using the way of Ecsrtnchg and what is this? I already posted the same complaints on hdfc bank loan account for asking why ecs charges made and they replied me that the hdfc bank doesn't charged for EMI ecs bounce charges. Respected sir i want to know why the icici bank charged my account. In this covid-19 pandemic days so many people are very disturbed for this type of charges.Atleast they have maintained some amount for emergency purpose. But suddenly i shocked and know this charges of my account balance.it is very very disappointed me. I Attached the debited transaction in this complaint. Kindly i need my amount reversal for my icici account.its amount near by INR 590.And i must have to know why the icici bank charged this amount.please do some needfull.
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