[Resolved]  HDFC Bank — edc machine

Dear sir,

Hdfc not informed me edc new charges they debit my account
Without my information

(1178.82x5 time + service charge)

And trying to surrender my edc but not response customer care
(Sand request mail 4aug
Sand email from
Merchanthelpdesk. [protected]@hdfcbank.com
Umesh. [protected]@hdfcbank.com,
Shipra. [protected]@hdfcbank.com,
Merchanthelpdesk. [protected]@hdfcbank.com)
And also visited hdfc branch but edc still active and continued debit my money. I was believed hdfc service but not now

Kindly reverse the charges

Khurana collection
Tid no: 41206373
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Oct 25, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, machine details, account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Sep 25, 2017
Updated by nee777
Thank you sir,

HDFC recovered the EDC machine today
 
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