HDFC Bank — emi conversion without my knowledge

Sir,
I have already raised complaint for cancellation of one assist plan in my hdfc credit card and also received revert from one assist regarding reversal.

Now i received below said massage "dear cardmember, we have processed your smart emi request for rs. 1399.00 payable in 3 emis 1.50 % roi pm on card ending 8587".

Cancellation request number given from hdfc bank. [protected]. And from one assist 2871757.

Pls check and confirm whether cancelled and refunded or not...

Hdfc persons doing all things without customer knowledge... I'm unhappy with your service.

My card ending number - 8587

Regards
G eureka.