[Resolved] HDFC Bank — Emi for car loan charged twice in the month of july 2017, and the the amount not reimbursed.

yogesh0611

from Mumbai, Maharashtra

Jul 3, 2017

Address: 400067

Website: www.hdfcbank.com

I need clarification as why my account got debited the 3rd day from my bank even after cash payment was made within the given time frame?
I am charged 13, 308 inr for the car loan, why am i getting only rs.12, 675 refunded in my bank account, what about the 633rs?
Also, i got the sms as on 2nd of july stating that hdfc has refunded rs.12, 675 in my bank account on the 28th of june, which has not actually reflected in my bank of baroda statement of my account.

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Aug 15, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your loan account and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance