[Resolved] HDFC Bank — emi refund issue

Ediga Mallikarjuna

from Mumbai, Maharashtra

Oct 26, 2017

Address: Bangalore, Karnataka, 560016

I have closed my loan account[protected] on sep 20 at that time paid outstanding and other charges.. After that oct 4th 17573/- emi deducted in my account.. Then i have waited for my emi back but they have credited only 1043/-insteaded of 17573/- when i call to customer care and asked about this they are telling you received excess amount and they told me after closing also charges are there how pity it is.. I never seen or heared this kind of statement.. I will raise escalation in hdfc bank

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Nov 2, 2017

Complaint marked as Resolved

i went HDFC Bank and asked about this issue.. they told me adjusted to another loan and also they told me in that account excess amount is there so we are refunding this amount into your account.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2017

HDFC Bank Customer Care's response Dear Customer,

We have received your email vide ref id[protected]. We will take up the matter with concerned team and revert to you in 5 working days

-Manoj
HDFC Bank Customer Assistance