[Resolved] HDFC Bank — employee in hdfc bank

rutuja1508

from Pune, Maharashtra

Jul 21, 2017

Address: 411038

Hi,
I had applied for loan with hdfc bank (Paud road kothrud). I got a call from shilpa (Vimannagar, pune) employee regarding collection of documents. Mahendra (Unknown) fraudulently picked up documents from me stating that he was employed with hdfc bank (Paud road). When i got a call from paud road branch that time i got to know that they never sent anyone to collect the documents.
When i asked mahendra/shilpa for my documents to be returned then i was abused. Me and my brother were ill treated. We are trying to call them but our calls are being rejected.
I wish my documents to be returned safely immediately, and some kind of action should be taken against them.

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Aug 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account, branch details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance