| Address: Kolkata, West Bengal, 700028 |
HDFC ERGO is a cheat company...I will tell you how it works. One of their agents will call you up(who must have a target to meet by month end), he called me up and said theres an insurance against credit card loss which is only about 7300/- you have to pay for 24 months on an EMI basis. After 24 months if you dont claim against any loss, the entire money will be refunded back to you. So I thought the amount is not big, so lets go ahead with it, cos they will refund me back anyhow. Last year I felt I want to cancel this policy, I called them up to cancel it. Again they said ""Ma'am only few months left to finish 24 months, pls continue paying else the money wont be refunded back to you. 24 months was supposed to finish this April. Now they are saying theres no such policy as refunding and even theres no such credit card loss insurance. I raised complaint in Consumer's Forum. Ergo people tactfully has recorded only that part of the conversation where I agree to continue with the policy. The entire explanation, negotiation, persuasion to continue with the policy has either not been recorded or they are denying. This is a cheat company. Ppl have raised similar complaints in their own website. But as I dont have any proof from my end, I cant do anything else, because it was based on trust and faith that I went ahead paying months after months without realising their true intentions. NEVER EVER CARRY OUT ANY BUSINESS WITH THEM. Was this information helpful? | 
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