| Address: Mumbai City, Maharashtra, 400020 | | Website: hdfcgi.com |
I had a health insurance for my mom during last financial year and received a renewal notice from HDFG general insurance Limited
The hard copy had a total premium amount along with the split up details . The calculation is as follows
Total Premium = premium amount +servicetax+swach bharath cess +krishi kalyan cess.
When I add the split up amount manually I could see a difference of four hundred rupees. The total amount quoted was four hundred rupees higher than actual total.I had contacted the HDFC general insurance customer care for past five days. Every time they say that they ll get back with in 24 hrs but so far only reply i got tfrom them is a mail with the soft copy of the same notice I received earlier. There is no explanation . When I reached to their customer care again she was telling me that L&T people are not replying.
They have no concerns that this total mistake will affect their credibility and no ashamed of telling that they are not able to resolve a issue.
I wonder how these people will settle any claims, if I need to process. I feel like one year money is wasted in this insurance.
And also 14% tax was wrongly calculated. Please find the attached document.
Premium details:
amount : 3850.00
tax 14% : 592.89 ( It should be 539)
swachbarat cess : 21.18
krishi kalyan : 21.18
Total adding above : 4870.00 ( it should be 4485.25)
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