[Resolved]  HDFC Bank — excess hold of money from my account..

Address:

Kuppaswamy layout, nagwara , bangalore, Bangalore, Karnataka

I have taken a bike loan in hdfc ergo
And paying through icici bank and had missed 2 emi in feb and march but paid the amount in the next month in cash and phone pay, the cash payment is approved but the phone pay payment is not approved nd they have not provided me any appropriate bill and now after 4 month they have hold my 5000 rs in my hdfc account without any information and bank people are giving me wrong information that it has been hold from hdfc ergo life but i hv also contacted the hdfc ergo loan department but they said, they have not done and dont have that much of limits, so there was no response from the both hdfc bank and ergo loan insurance department till now and i hv been explaning this issue from last 5 months to atleast 5 agents and they have not cleared this issue yet...