[Resolved]  HDFC Bank — extra money deducted and worst services

I am unfortunate user of hdfc bank.

I received my credit card bill statement on 4th sept-2017, below is the snap of my bill.

Total amount due
(Rs.) minimum amount due
(Rs.) payment due date
(Dd-mm-yyyy)
58, 899.10 34, 356.79 immediate

And paid the whole bill amount on 6th sept-2017, below is snap;-

06/09/17 ib billpay dr-hdfcve-489377xxxxxx1362 [protected] 06/09/17 58899 18116.9


After paying my bill when i check my credit card balance, it was still -900 rs.
I had word with your credit card call center they said it was charges for over-limit credit amount.

Respected reshma,

Now my concern is :- if hdfc bank wanted to add any additional charges as (Fine, interest and late payment charges) under my account why it was not added when i asked for the full and final amount of my account which i have to pay, i have paid[protected] rs as fine, interest and late payment charges. And i would say that this is unprofessional and absurd behavior of hdfc bank towards their reputed customers.

Reshma, you never forget to drop me remainder email, but you never bother to check the customer's statement and charges. Your team and your useless third party recovery vendor use to continuously call me and harass me for a long time.

You will not believe they directly threaten me by saying recovery team will come to my home and recover the amount. They even don’t have manner to talk with the client, even they never had updated details of my account as they called me even after i made the payment completely.

Is this the way hdfc bank staff works? Before threatening me you can check my previous personal loan which i completed on timely basis by making payment on due dates.

This is the worst service example
.
Respected hdfc manager/ md/ ceo,

I took a loan from hdfc of 2.5 l in december-16. I have emi amount of 6707 rs. Every month.

I bounced the said amount loan for last two month because i have some personal issue.

Your recovery team harassed me by calling and threatening as usual. Please find below pics of their continuous follow-ups.

28th aug-17 was sunday, your team added my number in your automated system, no-one was available there on that day in your office while i picked up the call.

Is this the new way to recover the money or to harass hdfc's reputed clients?

Now, my main concern :-
I agree that i bounced my emi against that you deduct rs. 15310 from my account on 7th sept-2017.
Means, around rs.1896 i paid as bouncing charges, interest and fine.

If you deducted the above mentioned amount from account then why below mentioned amount was debited from my account and post deducting rs15310.

I am not getting why hdfc banks accounting team is working like this and making their client's life miserable

18/09/17 nwd decchg 07/06/17 cardend[protected]mir[protected] [protected] 18/09/17 7.19 229.69
18/09/17 nwd decchg 07/06/17 cardend[protected]mir[protected] [protected] 18/09/17 2.48 227.21
18/09/17 [protected]emi rtn charges-may[protected]mir[protected] mir[protected] 18/09/17 181.1 46.11
18/09/17 [protected]emi rtn charges-may[protected]mir[protected] mir[protected] 18/09/17 13.92 32.19
18/09/17 [protected]emi rtn charges-may[protected]mir[protected] mir[protected] 18/09/17 9.21 22.98
18/09/17 inst-alert chg inc gst jul-sep2017-mir[protected] mir[protected] 18/09/17 17.7 5.28

This is the worst services i have received by hdfc bank, as i have other accounts with different banks but never witnessed such kind of behavior with their clients

Your recovery team call people so many times and literally harass them in such a way that the person who is already going through a bad phase still don’t want to commit suicide, should take that step and commit a suicide.

My dad was hospital since 2 months and that’s why i was unable to pay emi on time.

I know this is my personal issue but i pray to god that you all should suffer this kind of pain.

One more thing if hdfc banks makes profit by debiting one or two penny from public's account then please tell us that bank needs money to pay salary to their employees or meet their expenses, beg us we will happily donate it to you guys.

Dear rbi team,

Hdfc is worst bank and worst service provider.

I have my small firm for which i approached hdfc bank to open current account team, they rejected our request for current account and the reason of rejection was our partnership deed was made on rs.100 stamp paper.

Now please tell me, is hdfc bank is bigger than or more important than pan department of india.
If government of india provided us or helped us with the pan card and if they didn’t find any problems about our documents then who are these people to reject our account.

We opened our current account with yes bank and icici bank using the same documents. And we are happy to do business with them as they care for their clients

Hdfc recovery team has no manners to talk top their clients, they harass & threaten the clients and provoke them to commit suicide.