[Resolved] HDFC Bank — failed transaction

Kavya Rajshekar

from Bengaluru, Karnataka

Aug 12, 2017

Address: 560002

Today, i gave my hdfc debit card for transaction in kalyan jewellers in jayanagar.. Cashier upon swiping my debit card informed saying transaction failed but money got deducted from my account. And i don't have any clue where money has stuck. I immediately want someone from hdfc bank who can help me out in getting back my money.. Please i'm in emergency situation.. And money is neither with me nor with other person

Please help me out in getting back my money

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Sep 13, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2017

HDFC Bank Customer Care's response Dear Customer,
Request you to provide us your customer Id/card number, issue details, transaction details, date/time of transaction and registered contact details by writing from registered email ID at [protected]@hdfcbank.com. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you
-Manoj
HDFC Bank Customer assistance