[Resolved] HDFC Bank — failed transaction in payzapp

Himanshukappu

from Delhi, Delhi

Sep 9, 2017

Address: 122001

On 6 sep 2017 i uploaded rs.7115 to my payzapp wallet from my sbi credit card. The transaction got failed but money debited by my credit card. Please resolve my problem. I tried to contact customer are number but it was busy all time. I also emailed about this issue at [protected]@payzapp.in.in reply i was informed that this will be soleved with in 5 days but nothing information i got till date. Very bad experience from hdfc poor customer service
Contact no.[protected]
Name. Himanshu kataria

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Oct 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

HDFC Bank Customer Care's response Dear Customer,

This isn't the kind of experience we want our customers to have so please provide us your registered contact details & issue details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better.

-Bejoy
HDFC Bank Customer Assistance