[Resolved] HDFC Bank — failed transaction while booking railway ticket

Elan Govan

from Mumbai, Maharashtra

Sep 2, 2017

Address: Rangareddy, Andhra Pradesh, 500048

I have booked tatkal ticket in irctc railway ticket booking website but the amount got deducted and ticket was not booked..

Transaction id: [protected].

As per irctc, amount got refunded on 28aug2017.. But same is not credited to my account..

Refund amount: rs. 2160.00
Status: refunded
Settlement id: [protected]
Actual refund date: 28-aug-2017
Refund type: full refund
Bank refund txn id:[protected]

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Oct 4, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2017

HDFC Bank Customer Care's response Dear Elan,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance