[Resolved]  HDFC Bank — fake and harassing phone calls

Address:New Delhi, Delhi, 110020

Hey, i ve been a hdfc card holder for over a decade now. But off late there is sudden spike in harrasem, ent calls. I ve been getting calls from one particular number where the person claims to be an hdfc employee.
Upon me catching his lie the person became abusive and threatening ion nature all the time claiming to be working for hdfc. Obviously this is a false claim. But it just becomes very concerning for us when our information gets in the hands of these criminal elements. Past one week specially has been bad. The fools haven't changed the number they call from but different people are on the line. I am giving the number here with the hope that you can do something about it. +91 [protected].
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Nov 26, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2019
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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