[Resolved]  HDFC Bank — fake charges on card

Address: Gurgaon, Haryana, 110074
Website: www.hdfcbank.com

Hi hdfc,
Customer id – [protected]

Now i have received a second account statement, i do not think hdfc is any customer concerned. Hdfc bill fake amounts to customer and ignore after wards making them bad in cibil. I am receiving credit card statement on email where as i have cut and sent the card way back to you. Now i do not even know the card number to view what fake billing now hdfc have charged me.

Few more complaint reference numbers –
• 5729544
• 5675048
• 5643567
• 5632960
• 5621344

I have done numerous conversation with your executives and all went to nowhere in fact now i have a feeling hdfc is trying to avoid conversation so that they can imposed this charge forcibly.
Again i would like to mention that this is not the card that was promised to me, i shared the number of the executive that shared this card.in fact the number is still active and they are taking calls for new credit card. I mentioned the number in my previous email which i sent in february.
This is not the card promised to me, this is forcibly pushed to me, prove it that i have requested this
Card, i will pay. But i can tell you i had enough with hdfc. The first thing i will be doing is to remove my
Salary account from you. I will share all the details with my hr.

I have attached the excel sheet of the different communication with hdfc along with the communication in feb.
+3 photos
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Sep 1, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2017
HDFC Bank Customer Care's response
Dear Customer,

We are fully sensitised to your query raised with regard to yourgcredit card and you may look forward to receive a response to your e-mail id by today(July 29, 2017) For any further clarifications, The reference number for this interaction is [protected]

-Bejoy
HDFC Bank Customer Assistance
 
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