[Resolved] HDFC Bank — false commitment and service

jayantabose077

from Mumbai, Maharashtra

Nov 13, 2017

Address: 400709

Website: Consumer forum

As a marketing sale person said free card but not given all clear information and toll me life time free card and 23 rupees transactions was decline till not refund to my account and said fill up the dispute form but why I fill up because I got a mail decline be transactions.

Was this information helpful?

No (0)

Yes (0)

Nov 13, 2018

Complaint marked as Resolved

i call help line clearly inform not refund gst because late payment with gst applicable but before due date i call help line and ask to my statement but agent inform next month your bill genrate not this month so i not pay any amount after that i call help line my finane chrges reverse not gst but gst goverment charge i know so this amound refund to hdfc bank.

HDFC Bank customer support has been notified about the posted complaint.

Nov 14, 2017

Updated by jayantabose077 Why without checking update complain resolve Hdfc bank forward a dispute transaction form but why I every time fillup the form because dispute and decline transactions is any tger so I again inform is wrong and illegal quickly solve my problem

Nov 14, 2017

Updated by jayantabose077 Dispute and decline transactions is another

Nov 13, 2018

Updated by jayantabose077 Hi team till not reverse my gst charge and i many time call help line he people said gst not reverse because goverment charges but i inform your agent wrong information given so charges applicable so kindly paid because is a bank fault so bank pay the amount till not reverse. my number [protected]