[Resolved]  HDFC Bank — False commitment

My name is Ankush
I have bought my iphone11 with hdfc bank debit card on date[protected] from pitampura delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked everywhere, they said to check with bank. Hope this issue gets resolved and cashback will get credited as soon as possible.

Serial no:- [protected]
Invoice no:- 005801
Last four of card 0964
Mobile no:- [protected]
Time 19:02:28
Date[protected]
+2 photos
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Aug 9, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Sep 02, 2020
Updated by Omsaienterprisessales
My name is Ankush
I have bought my iphone11 with hdfc bank debit card on date[protected] from pitampura delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked everywhere, they said to check with bank. Hope this issue gets resolved and cashback will get credited as soon as possible.

Serial no:- [protected]
Invoice no:- 005801
Last four of card 0964
Mobile no:- [protected]
Time 19:02:28
Date[protected]

Verified Support
Sep 03, 2020
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
 
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