[Resolved]  HDFC Bank — false inflated charges after closing of hdfc credit cards

Address: 122001

My credit card no. [protected] (Diners club) was closed in april 2016. We had paid all the pending amount. I have reciepts with me. There was no communication from hdfc credit card section for further 1 year and my card was seen blocked, so we thought card has been closed. Now after 1 year of latency we got a call from ur executive regarding a pending amount of 5200 rupees. We never got any massage (Either on text or e mail) regarding that from your side for that entire year. Now when i asked them about the statement they said that cant be given. They asked me to send my email to some manager mahesh babu, who eventually said we cant provide you the statement. Sir, i have an existing loan of 25 lakhs from hdfc ltd and i still hold a citibank, yesbank premier
Cards and we dont have a single late payment. What irks me more is your executive says she will spoil my cbill score.
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Apr 19, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance
 
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