HDFC Bank — False information given and money deducted

Address: No 10 B, Tarang Apartment, Gautam Marg Vaishali Nagar Jaipur-302021

I opened a savings account in August'2020, at Vaishali nagar branch, Jaipur. The employee (Vaibhav Sharma) firstly said that no amount will be charged but Rs 590 were debited from my account. Even then, Mr Vaibhav said that he will initiate the refund but it's been 4 months almost, but he is giving excuses continuously. Now, he has also stopped picking up my phone. This is not fair at all and this type of service is not at all acceptable.