HDFC Bank — False promises

Address: 560075

Website: WWW.HDFC.COM

I got a call from hdfc credit card an year before. I said i dont want credit card, but that lady humbled and said she will get money if she sell the card. Then i heard the pros and cons over the credit card. She said "its free credit card and no annual charge". So i accepted. An year gone, then i received monthly statement with annual year fee. Then i called to hdfc customer care, they said that is chargeable card. After fight they said they are taking complaint then they said i no need to pay annual fee, it will get reverse by next month statement. So i didnt pay for that, remaining amount i paid it. But next month statement also annual fee was there. Again i called and explained the scenario they said they are taking complaint again and no need to pay annual fee. But surprisingly next month statement i got annual fee with interest they added.

I called and shouted then they said i need to pay annual fee then they will cancel the extra fee. I was helpless, if i wouldn't pay annual fee again i will get interest. So i paid it. But next month statement i got the interest amount alone. I was hopeless and i paid everything. And i called to hdfc and said cancel my card since no pending charges with me.

Now they are saying i need to write a letter and i need to hand it over to any bank or any atm center or i need to courier it.

Please guys this hdfc bank is pakka fraud bank, they want to sell their product and wont give any customer service at any cost.

Through this bank from india.

Thanks.