[Resolved]  HDFC Bank — fastag application no. hfr440529

Address:Mumbai City, Maharashtra, 400064
Website:v1.hdfcbank.com/htdocs/common/fastag/index.html

I applied for the fastag on 21st november, 2019. On the final screen after debiting my credit card for rs.500 it was like : your fastag application reference number hfr440529
The fastag application pdf is sent to your registered email id.
Our representative will get in touch with you soon.
You will receive your fastag in the next 7 working days. Contact [protected] for queries.

I have not received any communication form the concerned department. I am a preferred customer of hdfc bank. I am with the bank for the last 20 years and still facing this kind of issue. There is no way i can contact for this product except the toll free number. The number is either engaged or never attended to. (Always on a musical hold)

I got the email id from regular customer support and believe me the message was rebound. The email id given by customer support is not working!!! The email id provided was : status. [protected]@sahaj.co.in

Day by day the hdfc bank services are becoming pathetic.
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Dec 28, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2019
HDFC Bank Customer Care's response
Dear Customer,

Kindly note that your FasTag Application is currently under process. Your tag will be dispatched to your mailing address within 7 working days. We request your patience in the interim.

-Nadia
HDFC Bank Customer Assistance
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