[Resolved] HDFC Bank — fastag application process - no update

gbbk

from Coimbatore, Tamil Nadu

Address:

641025

I am an existing customer of hdfc bank have applied for fastag through hdfc site and paid the amount also.

Application reference no: hfr351395

Not acknowledgment was not received via email or sms.

When tried to contact the tool free number[protected] no one responds, just a music. I tried call almost every day for 1 week.

I also cant find customer service email to contact.

How to contact the concerned person and get the fastag application acknowledgment and its details and get the same delivered

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Dec 23, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Your application has been received at our end and you will receive the Tag in 5 working days. The dispatch details of the tag will be share with you via SMS. Kindly contact Fastag Helpline at[protected] incase of any clarification in the interim.

-Nadia
HDFC Bank Customer Assistance