[Resolved] HDFC Bank — fastag by hdfc

Saureb Sehgall

from Noida, Uttar Pradesh

Address:

KD-126 PITAM PURA, New Delhi, Delhi, 110088

I have applied hdfc fastag through online and made payment on 7th nov 2019. The reference number of the application is hfr335484.

They have only sent the message for wallet id & customer id, no mail receievd for further course of action. The acknowledge the payment and flash the message that the fastag shall be delivered in next 7 working days but no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 15 years now and this is the worst moment with them.

I don't know why they have taken the job if they cannot fulfill the commitments

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status urgently

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Dec 27, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2019

HDFC Bank Customer Care's response Dear Customer,

Please note that your FasTag has been dispatched to your mailing address through BlueDart Airway Bill Number: [protected] and the same is delivered on November 20, 2019.

-Nadia
HDFC Bank Customer Assistance