[Resolved]  HDFC Bank — fastag

The hdfc fastag toll free number:[protected] is not working, neither they have any email id to contact. I have registered with hdfc fastag, the cc is charged with the 300 rs as deposit + minimum load on the rfid wallet. But there has been no rfid dispatched that can be put on the windshield. Its been more than a week now that i have registered and trying to reach hdfc fastag on the toll free number above to know when will my rfid dispatched or how do i collect it?

When the toll free number is not working for more than a week, why do you display it on your website: https://www.hdfcbank.com/htdocs/common/E_TOLL/index.html and most importantly, you have disabled your customers to contact you for any information they may need, you neither have any email id.
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Jun 6, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2017
HDFC Bank Customer Care's response
Dear Naveen,

I request you to share your application number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
 
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