[Resolved]  HDFC Bank — fastag

Address: 122001

I have paid twice for the single trip at kherki daula toll plaza today morning. Amount deducted from fastag but no response received at the toll, then again cash has to be paid to open the boom barrier.

Had 30 mins discussion with toll cara agm & he said that there is issue in your server.

If the issue repeats again, i will ask for any refund instead sue you for customer harassment.

Customer id :[protected]
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Jul 3, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2018
HDFC Bank Customer Care's response
Dear Customer,

We note that you have received a response from Fastag Helpdesk ID for the referred issue. You may write back to them for further clarification.

-Anay
HDFC Bank Customer Assistance
 
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