[Resolved] HDFC Bank

[Resolved] HDFC Bank — fastag

S Shanmug_m from Chennai, Tamil Nadu

Dear sir, I have booked the fastag with you on 8th nov 2019 wide application reference no. Is hfr339282. I got a message that my fastag is activated and issued on 18th nov 2019. But as on time i have not received the fastag. Also this is one of the worst way of handling customers for a prestigious bank like hdfc. There is contact email id also there is a customer care number which never works. Either engaged or no one responds. The way this product is handled by hdfc is pathetic if someone starts relationship with this product then they never come back to hdfc. Pl. Look at the matter seriously and improve. Was this information helpful? No (0) Yes (0)
Dec 24, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 22, 2019 HDFC Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We wish to state that the Fastag is issued and dispatched to your mailing address through Bluedart Courier on 20.11.19. You may look forward to receiving the same within 5 working days. Kindly contact Fastag Helpline at[protected] incase of any clarification or assistance. -Nadia HDFC Bank Customer Assistance
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