[Resolved] HDFC Bank — fastag

Jhakal Ashish

from Delhi, Delhi

Address:	Mumbai City, Maharashtra, 110074
Website:	v1.hdfcbank.com/htdocs/common/fastag/faq.html

I have applied for hdfc fastag (Online) on 18/11/2019 with pyments of inr 500/- the payment ref no is[protected]hdfc bank ltd fastag mumbai). I have not received any email confirmation till now and the customer care number is always busy[protected].

The fastag ref. No. Given by hdfc website is hfr399660

There is no other number or email available on any webpage of hdfc bank for fastag.

This is my first and last exparience with hdfc bank. Their customer service is very very very poor.

Hope someone will resolve my problem.

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Dec 4, 2019

Complaint marked as Resolved

I got my fastag yesterday at my home address.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly note that your FasTag Application is currently under process. Your tag will be dispatched to your mailing address within 7 working days. We request your patience in the interim.

-Nadia
HDFC Bank Customer Assistance

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Comments

nandkishore chandak

from Kota, Rajasthan

I have an HDFC credit card 2330. I paid the full due amount on credit card before due date. On due date, bank has no check on the account whether the payment is done or not and they auto deduct the total due amount from my account. However it was refunded back immediately.
i closed my account Sept and refuse auto pay.