[Resolved] HDFC Bank

[Resolved] HDFC Bank — fastag

P Pranav Thiagarajan from Mumbai, Maharashtra

Hello, I paid for a Fastag using my credit card on 23/11/2019. I received a message that 500 Rs. were debited from my card. But then the Fastag website said 'Session timeout or error on page' So at the moment, I have paid the money but I don't know whether the Fastag application was successful. The customer care number is always busy and I can never speak on the phone with anybody regarding this issue. Was this information helpful? No (0) Yes (0)
Dec 28, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 26, 2019 HDFC Bank Customer Care's response Dear Customer, Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance. -Anay HDFC Bank Customer Assistance
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