[Resolved]  HDFC Bank — fastag

Address:Mumbai City, Maharashtra, 400099

I am trying to contact the fastag customer care but the call is always busy. While application, i paid rs.1000 for 2 vehicles and submitted documents for both the vehicles.
1. After my application, i was told that i will receive fastag application pdf in my email which i never did.
2. Today, i got an sms with my customer id and wallet id but when i registered and logged in, it says that i only have 1 car registered under the specified user id, and as mentioned above, i have paid for 2 vehicles.
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Dec 27, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Manoj
HDFC Bank Customer Assistance
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